SnowMAN: Real-Time Incident Monitoring for ServiceNow
SnowMAN is a Chrome add-on developed by Aayush Srivastava that provides real-time incident monitoring for ServiceNow. With SnowMAN, users can easily monitor incidents in ServiceNow and make necessary adjustments for time calculations.
To use SnowMAN, simply open a SNOW incident and click on the SnowMAN icon in the address bar. Make sure the incident is open and visible when clicking the icon. If needed, you can reload the page for any updates.
The key features of SnowMAN include real-time incident hop time-span monitoring, SLA-window adjustments for time calculations, holiday adjustments for the years, incident resolved-rejected-resolved adjustment, and a "Time to MRT" indicator. The add-on also boasts a user-friendly design with color indicators and regular updates to enhance functionality.
Please note that any bugs or problems with SnowMAN can be directly reported to the developer via email at
SnowMAN is a free add-on available on the Chrome platform. It is a valuable tool for ServiceNow users who require real-time incident monitoring and efficient time calculations.
